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managed support

IT Support for any size business


IT Answers Managed IT Support is designed for businesses of all sizes, from simple start-ups to enterprise clients. IT Answers has the experience to handle all your needs. Most IT Support companies tend to only offer break/fix support services and don’t help their clients use IT to it’s full potential. At IT Answers we have in-house skills in a range business software such as accounts, payroll, business intelligence, SharePoint, CRM and in other areas such as networking, telecoms and connectivity.

Having your IT managed, support and developed by one business partner has many advantages – there’s just one call needed and we’ll get your problem or issue fixed. There’s no “it must be your software or telecoms provider – you will need to contact them!”. At IT Answers we take full responsibility for your entire IT system. This gives you efficient, quick and cost-effective IT support. Most of all, it gives you complete peace of mind.

Unlimited Support as standard


IT issues and problems is a huge source of frustration for many businesses and definitely impacts productivity and profit. At IT Answers we take time to understand how your business works and what you need from your IT infrastructure to help support your business and it’s growth.

Along with our remote and onsite support, 24/7 Proactive Monitoring is always part of our Managed IT service and allows us to monitor you network and resolve issues before they actually become a problem for you, keeping downtime to a minimum.


A range of extras as standard

All our Managed IT packages include

Proactive Monitoring

Our Solution supports SNMP agents, present in all network devices like routers and switches. So we can help you with monitoring and capacity planning on your network providing key figures such as network utilisation, CPU, memory and port status.

Support Centre

The IT Answers Support Centre is where you can find solutions to any issues you are facing with your systems, report incidents when you cannot find a solution, and download products updates.

Dedicated Account Manager

Each of our customers is allocated a dedicated account manager. They have ultimate responsibility for all areas of your business and technology relationship with IT Answers.

Managed AV

IT Answers Anti-virus provides enterprise grade protection fully monitored and managed by our in-house team 24×7. Updates are managed for you ensuring you have the latest protection all of the time.

Mail Filtering included

Our email spam and virus filtering services are a complete solution to email security, offering protection from Spam, Viruses, Trojans, Phishing and unwanted content.

Remote Backup

Online cloud backup is a comprehensive business data protection solution in the cloud which allows you to protect all business critical data stored on all your computers in a fast and simple way.

Some of the companies who choose us