Lowest Cost Business, Highest Features
With unbeatable costs, hardware included and the biggest feature set in the industry, Voice is the first choice for business comms in the UK.
Calls and Hardware Included
Voice offers a refreshingly simple way to operate and pay for your business telephony, everything is included into a single low monthly cost per handset. This cost includes the rental of the handset itself which is the robust and feature rich Snom 300 and a call package that includes 5,000 landline minutes and 2,000 mobile minutes per extension which can be pooled across the extensions in your business.
Accessible From Anywhere
Voice includes an app for mobile phones that allows complete connectivity to your work comms from anywhere in the world where there is an internet connection. Send and receive calls with your mobile phone whilst appearing to be in the office including all of the
“Running a small but fast moving business means I can’t always be at the office, with the mobile app and intelligent routing of calls I never miss a client’s call.”
Mark SmithSleep Liverpool
Let your customers choose the department or team they need.
Easy access to voicemail from your phone, mobile or direct to your email.
Your customers can wait in a queue with a live call queue position being provided.
Mobile Soft Phone
Allowing you to make and take calls on the move as if you were sat in your office.
Desktop Soft Phone
Interact with your customers using a soft phone and headset to operate your computer whilst on a call.
Queue Call Back
Let your customers request a call back and the phone system will initiate the call when handset is available.
Prioritise important callers so they can be routed directly to dedicated staff.
All calls can be recorded for training and quality assurance, all accessible from a simple web interface.
Direct Dial Numbers
Staff can have their own unique number to allow their customers a direct line.
UK Account Management
The service is delivered from UK ISO 2700/PCI Type 1 accredited hosting facilities based in the North West of England and managed through the IT Answers Head Office in Liverpool. Our experienced support team provide account management services for your comms needs ensuring continuity for your business.